BANGALORE: Low-cost carrier Air Deccan has announced a new commercial policy for cancellation and rescheduling of tickets with an aim to offer more flexible travel options to its passengers.
As against the earlier policy where passengers wishing to cancel their tickets were provided credit vouchers, passengers under the new cancellation policy would receive cash back against all ticket cancellations, a statement said here today.
Passengers can now cancel tickets up to four hours prior to flight departure. A cancellation charge of Rs 750 per passenger per sector and transaction fee (10 per cent of basic fare) would be deducted and the balance will be refunded.
However, there would be no cancellation charge for infants.
As per the new rescheduling policy, passengers can reschedule their ticket up to four hours prior to flight departure. A sum of Rs 750 per person per sector would be charged for all advancements and postponements. Passengers have the option of modifying the date and time of travel.
The new cancellation and rescheduling policy would be effected from March 17, 2008.
However, for tickets booked on or before March 16, 2008, the old policy would apply, the release said.
Source: economictimes.indiatimes.com
Related Posts: